Shipping Policy

Shipping Policy

At Tracitreasure, we strive to provide fast, reliable, and transparent shipping for all our customers. This Shipping Policy explains our delivery process, timelines, and related information.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• During peak seasons or promotional periods, processing may take slightly longer.
• You will receive an email confirmation once your order has been processed.

2. Shipping Methods & Delivery Times

We offer reliable shipping services within Canada:

Delivery times are estimates and may vary due to location, weather conditions, or carrier delays.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location, order size, and selected shipping method. Any applicable taxes are included in the total.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment online and monitor its delivery status.

5. International Shipping

Currently, Tracitreasure ships primarily within Canada. For international shipping requests, please contact us at support@tracitreasure.shop to inquire about availability, costs, and delivery times.

6. Shipping Issues & Lost Packages

• Tracitreasure is not responsible for delays caused by shipping carriers or customs procedures.
• If your package is lost or damaged during shipping, please contact our support team immediately. We will assist you in resolving the issue with the carrier.

7. Address Accuracy

Please ensure that your shipping address is complete and accurate. Tracitreasure is not responsible for delays or misdeliveries due to incorrect or incomplete addresses provided by the customer.

8. Contact Us

For any shipping-related inquiries or issues, our support team is happy to help:

Phone: +1 (346) 468-4854
Email: support@tracitreasure.shop
Address: 36 AVE, Surrey, BC V3Z 0Z6, Canada